December 2017 saw NQA Assessors visit our 2 sites in Hampshire for the annual ISO9001 quality audit – a recognised quality standard that Silex has held since 1992. This time we were being assessed to the new ISO9001:2015 standard which has seen quite a change to the standards of the past. As of January 2018 we are pleased to announce that the transition to the new standard has been completed successfully and Silex now has ISO9001:2015 approval.
In summing up his visit, the lead assessor commented “the Quality Management System has been transitioned to demonstrate compliance with the new ISO9001:2015 International Standard and the company continues to implement measures that will improve the system and strive to meet or exceed customer expectations”. “The internal audit programme has been maintained during the audit period and the examples of reports observed a good level of detail with any deficiencies identified quickly and effectively corrected and recorded”.
Both assessors completed their day long visit having looked in depth at all areas of the company and remarking that “the Management Review meetings follow the set agenda with good Management commitment to the QMS” and finishing their audit with “many thanks for all assistance and hospitality during the audit process”.